San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

The Department of Human Resources’ mission is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment of workers' compensation benefits to injured employees, negotiates and administers labor agreements with the City's labor unions, ensures equal employment opportunities for employees and applicants, and trains, develops and manages the City workforce.

Job Description

The Department of Human Resources' Exams Team is responsible for conducting examinations and supporting all City departments with system support and training and development in examination processes and best practices.

On the Exams Team, the Exams Systems Supervisor oversees a team of analysts and provides Citywide support for HR systems, responsible for maintaining knowledge of the applicant tracking system, providing support and valuable feedback on its ongoing progress, and developing and administering examinations in-person and remotely.

Examples Of Important And Essential Duties

• Provide oversight for human resources systems and examination platforms to support the City’s examination programs and merit system
• Providesupervision and direction, performance management, and coaching to professional staff on the Exams Team
• Perform as a subject matter expert for the City’s application tracking system
• Oversee job analyses for multiple City classifications
• Review and develop various types of reliable and valid examinations to be administered remotely
• Prepare and post online job ads for critical and executive level recruitments
• Consult, evaluate, and recommend decisions on employment applications and supplemental documentation for job-related qualifications
• Oversee the administration and scoring of examinations
• Analyze and consult with staff on examination data to determine pass points
• Serve as a key City resource for questions related to recruitments, examinations, and systems support
• Carry out, interpret, explain and enforce existing policies, methods and procedures relating to personnel administrative matters
• Audit citywide announcements, recruitments, examinations, and referrals to ensure compliance with City policies and procedures
• Engage and maintain relationships with candidates, employees, employee representatives, department heads, and other agencies at various levels
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Qualifications

Education:Possession of a baccalaureate degree from an accredited college or university.

Experience:Five years of professional human resources experience in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training of which one year must have been as (1) an advanced journey level classification, similar to 1244 Senior Human Resources Analyst, that performs difficult and specialized human resources work and thereby serves as a resource for special problems , or (2) lead or supervised a small team of professional staff involved in the more difficult and complex matters associated with recruitment and selection; employee and/or labor relations; classification and compensation; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training.

Substitution:

• Education Substitution - Possession of a Juris Doctorate (J.D.) or a Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Ad-ministration or Clinical/School/Industrial-Organizational Psychology may be substituted for one (1) year of the required non-advanced journey / non-lead/supervisory experience.
• Experience Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (30 semester units/45 quarter units equal one year.)
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Additional Information

Selection Procedures:

Candidates who meet minimum qualifications are required to complete a Minimum Qualification Supplemental Questionnaire that will be sent as a link via email. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Candidates must complete this questionnaire to move forward in the selection process.

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit:http://www.sfdhr.org/index.aspx?page=325

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

The above multiple-choice test component is a standardized exam and, therefore, test questions and test answers are not available for public inspection or review.

Score Banking:Scores attained on the supervisory test battery (STB) and the multiple-choice technical knowledge exam components are "banked" for three years, starting from the date of the examination, and are applicable to the STB and both the 1246 and 0931 Human Resources’ positions where “recruitment and examinations” is the job’s emphasis. This means that, should you apply during this three-year time period for other classes requiring the STB or a 1246 and/or 0931 HR job opportunity for which “recruitment and examinations” is the position’s primary focus, you will not be required to re-take the test components. If the selection process for other classes requiring the STB or a future 1246 or 0931 HR job announcement is held within one year of the date of this examination and it includes these test components, your score on the test components automatically will be applied to that announcement. [Please note that separate passing points for this test component will be applied with respect to the 1246 and 0931 selection processes (i.e., a higher passing point is applied with respect to 0931 HR recruitments). However, after one year, you have the option to either (a) apply your test scores to the other announcement or (b) re-take the test components. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another 1246 or 0931 or other class using the STB job announcement for which this test component is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.]

A passing score on the Supervisory Test Battery and Multiple-Choice, Technical HR Knowledge with a Recruitment and Examination Emphasis must be achievedin order to be placed/ranked on the Eligible List.Candidates will be placed on the eligible list in rank order according to their final score.

Eligible List/Score Report:A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see

https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Giano Bito, via email at Giano.Bito@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.