Job Req ID: 115068

Community Outreach Specialist

The Rales Health Center (RHC) in the Division of General Pediatrics is seeking a full time Community Outreach Specialist (COS). The successful candidate will be primarily responsible for assisting students with behavioral health concerns and their families with capacity building, safety planning, navigating healthcare systems, linking to school or community-based care, ensuring regular follow up with care and services. Additional duties for this position will include, but not be limited to health program application assistance, screening and enrollment for eligible community programs; patient and family education; patient follow-up and reinforcement of treatment plan tasks; coordination with school nurses and school staff; and coordination of appointments school-aged patients of the Rales School-based Health Center at KIPP Baltimore. The Community Outreach Specialist will report to the Medical Director of the Rales Health Center and will work with an interdisciplinary team of nurses, medical assistants, nurse practitioners, physicians, educators, and other school-based staff to improve health and educational outcomes.

The mission of the Rales Health Center is to support health and educational success for students at KIPP Baltimore, in partnership with the school and community, through the design and delivery of integrated, compassionate, evidence-informed school health services, school-based healthcare, and school wellness programs. Through our work we strive to empower students, staff, and families to lead their healthiest, most joy-filled lives, and to remove health issues as barriers to learning. We share best practices and advocate for innovative approaches like ours to promote health and educational equity at KIPP Baltimore, throughout Baltimore City, and nationwide. In service of this mission, our primary goal is to improve health and educational outcomes for students at KIPP Baltimore.

The COS will be based at the RHC which is located within the KIPP Baltimore school building at 2000 Edgewood Street Baltimore, MD 21216.

Specific Duties & Responsibilities

Outreach & Care Management

• Receive referrals for children and adolescents with positive suicide risk screens from the RHC SBHC team.
• Conduct outreach to patients and families to support safety planning.
• Assist clients in meeting selected care plan components as assigned.
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Patient Advocate

• Educate patients and families about mental and behavioral health and related conditions.
• Educate patients and families of available resources.
• Assist patients and families in obtaining support when necessary.
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Appointments

Administrative Duties

• Track outreach and other program data needed for clinical care and funder reporting.
• Remain familiar with Medical Assistance eligibility criteria, documents necessary for application submission, and necessary recertification procedures to ensure minimal lapses in health coverage for SBHC patients.
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Collaboration

• Develop productive relationships that support work goals.
• Work as a team member dedicated to doing what is best for the team/organization.
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Additional Skills, Knowledge, & Abilities

• Must be able to speak, read and write in English.
• Working knowledge of social and health issues.
• Familiarity with medical terminology.
• Experience working with Electronic Medical Records.
• Ability to work independently and efficiently.
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Minimum Qualifications

• High School Diploma or graduation equivalent.
• Two years related experience.
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Preferred Qualifications

• Familiarity with navigating health insurance benefit and other social services programs.
• Knowledge of Baltimore community-based organizations and resources.
• Exceptional initiative and attention to detail.
• Superb interpersonal and communication skills.
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Classified Title: Community Outreach Specialist

Role/Level/Range: ACRO37.5/02/CC

Starting Salary Range: $15.70 - $26.25 HRLY ($45,000 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: M-F; 8:00 to 5:00pm

Exempt Status: Non-Exempt

Location: School of Medicine Campus

Department name: SOM Ped Bay Bayview Pediatric Unit

Personnel area: School of Medicine

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

School of Medicine - East Baltimore Campus