Bilingual Customer Service


Mississauga, Ontario, Canada Remote / Work-at-Home /WFH

Mar 15

This job is no longer accepting applications.

Are you a bilingual Customer Service Representative with a great attitude who wants to learn new skills? We have a fantastic opportunity for you. If you're eager, to start, we have an opportunity for you in Mississauga, Successful applicants will receive the following package.

Bilingual Customer Service Rep- $37,000 - $39,000 + Bonus

What's in it for you?
*Benefits package offered after 3 months
*Monday to Friday between the hours of 9a - 8p
*Safe, clean work environment

What is the job?
- Supporting customers who contact through call centre, Monday to Thursday, 9 a.m. to 8 p.m. and Friday 9 a.m. to 6 p.m. (Eastern Time).
- Fielding a wide range of questions over the phone, e-mail and online chat and helping customers submit applications and documents accurately and on time.
- Acting as both a team player and a leader: someone who can back up teammates and fill in for absences as needed, and take the lead on important projects.
- Taking ownership of challenges as they arise, identifying and filling gaps in documentation to keep customers on track.

What do you bring to the job?
- One to three years of experience providing excellent customer service and/or working in a customer support department
- Superior written and verbal communication skills, with a proven ability to express yourself clearly and give your full attention to customer needs over the phone
- Well-organized and detail-oriented, with the solid record-keeping skills needed to work with our customer tracking systems?
- Strong analytical skills
- Proficiency with Microsoft Office 365
- Bilingual French/English and English/Cantonese and/or Mandarin.

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.

We love referrals. Visit to easily share this opportunity with friends and family and increase your compensation for each successful referral.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
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