Operations Training Manager YYZ


Toronto, Ontario, Canada Remote / Work-at-Home /WFH

Feb 24

This job is no longer accepting applications.

Build your career at GardaWorld Aviation !

GardaWorld Aviation Services is the largest provider of security services to the Canadian Air Transport Security Authority (CATSA). We deploy specialized security professionals in 28 airports in Canada, protecting the traveling public and enabling smoother and safer cross-border business interactions. Our highly qualified security professionals understand that travel still needs to be a positive experience and know how to respond to challenging situations. The friendly, approachable manner of the GardaWorld team is part of what sets us apart.

Headquartered in Montreal, Canada, GardaWorld is the world s largest privately owned security services company. We operate across a range of highly focused business solutions including cash services, protective services and aviation services. Over 122,000 highly trained, dedicated professionals serve clients in North America, Latin America, Europe, Africa, Asia and the Middle East

We are currently looking for an Operations Training Manager for Toronto Pearson International Airport.

The Operational Training Manager (OTM) is responsible for the overall improvement of performance within the management team. The OTM will be responsible for developing, implanting and delivering various training programs designed to improve performance.



Create, maintain and deliver GardaWorld internal training for Operation and Screening Point Managers.
Design testing to determine knowledge and understanding of trainees
Develops a mentorship program to further enhance Managerial abilities
Provides real life scenarios in which Managers can develop hands on experience
Creates continuous learning programs for existing management as well as new management for post initial training
Develops a rapport and creditability with SPM population to increase effectiveness of checkpoint management
In addition to operational content, creates course content including but not limited to items such as Harassment in the Workplace, Conflict Resolution, Leadership Training
Creates training manuals, job aids and other materials to ensure trainees effectively learn the material
Coaches, develops and follows-up with management employees during their probationary period
Liaises with all departments to develop continuous learning programs
Possesses in depth knowledge of GardaWorld mission, vision, and values as well as knowledge of CATSA SOPs and expectations
Develops innovative ideas to improve teamwork, leadership and management skills


Post Secondary Education an asset
Knowledge of legislation of the Canadian Air Transport Security Authority Act, Official Languages Act, and Canada Labour Code considered and asset.
Possesses in depth knowledge of Microsoft Excel, Microsoft PowerPoint and Microsoft Word
Ability to present and deliver training to large groups of people and Senior Managers


All GardaWorld Security Screening Inc. employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada, as a condition of hire. Should you be the successful candidate, you will be required to comply with the GardaWorld s mandatory Vaccination Policy that is in effect.

GardaWorld: Make The World A Safer Place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
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